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Smile USA delivers products in the USA. (If you're from a country other than the USA, please, contact us before you place an order.) We process the orders in 1-2 business days, and deliver the products to our customers using premier delivery services like ePacket, USPS, etc.
If you choose a product which is available in our US Warehouse, you may expect to receive the product/s within 3-6 days. Products which aren't available in our US Warehouse may arrive to your address in 10-22 days. (It takes 14 days in avg. during this COVID19 period.)
All of our products (if not mentioned otherwise) are covered by a 15-Day Smile Arrow Buyers Protection. Please read more about the Protection Policy here.
Cancellation / Return / Exchange Policy
- Orders may not be cancelled once made.
- If a product is faulty or a wrong one, we'll resend an appropriate product ASAP free of any cost. If you're asked to return the product in question, we'll cover the return cost. You may decide not to have a replacement product at all, and ask for a full refund. The refund will be processed in 21 days or less.
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